Privacy Policy

Quotograph Inc. ("Quotograph") respects your privacy and commits to protecting it through our compliance with the practices described in this Privacy Policy (“Policy”). This Policy describes our practices for collecting, using, maintaining, protecting, and disclosing the personal data we may collect from you or that you may provide when you visit this website or provide Quotograph with any information through this website or associated forms (collectively, the “Website”).

This Policy applies to the personal data collected through our Website, regardless of the country where you are located.

Please read this Policy carefully to understand our policies and practices for processing and storing your personal data. By engaging with our Website, you accept and consent to the practices described in this Policy. This Policy may change from time to time. Your continued engagement with our Website after any such revisions indicates that you accept and consent to them, so please check this Policy periodically for updates.

1. INTRODUCTION: DATA CONTROLLER AND WHO TO CONTACT

Quotograph Inc., and any associated companies (we), are committed to the highest standards of privacy and data protection compliance. We are bound by privacy requirements in the countries in which we operate as may be applicable to you depending on where you are using our products or services (local laws), including:

a. If you are a resident of Canada, you are protected by the Personal Information Protection and Electronic Documents Act (Canada) and, as applicable, the following substantially similar legislation:

Personal Information Protection Act (British Columbia),
Personal Information Protection Act (Alberta), and
Act Respecting the Protection of Personal Information In the Private Sector (Quebec).

(As each of those laws may be updated from time to time).

This Privacy Policy sets out how and why we collect, store, use, transfer and disclose your personal information or personal data, as defined by local laws (personal data), and how you may access your personal data and correct it. This Privacy Policy also explains the use of cookies on our website, https://www.quotograph.io/ (our site). This Privacy Policy applies to our collection, use and disclosure of your personal data, it does ‎not impose any limits on the collection, use or disclosure information or data that is not personal data under local laws, which may include business contact information and certain publicly-available information.‎

Our nominated Data Protection Officer is Kevin Stenner who can be reached at privacy@quotograph.io (please include “Personal Data” in the email subject).

Personal data includes reference to personal information as defined by relevant local laws.

2. INFORMATION YOU PROVIDE AND INFORMATION WE COLLECT

Information you provide

Where you create an account on our site and other platforms, including any mobile applications (apps), and use services from us, you may, as applicable, be required to provide us with your name, contact information (email address and mobile number), property address, and payment information (including card details). This information is contractually mandatory and we are unable to provide the services unless this is provided.

You may also choose to allow us to use your contact information (e.g. email address) to receive marketing materials in compliance with local laws or so that we can respond to an inquiry you make.

You may also create or upload data when using our site and other platforms, including apps. This may include property information, photographs and correspondence.

Information we collect about your browser and devices

While you use our site and other platforms, including apps, we collect general information of the sort that web browsers, servers and network operators typically make available, which may include unique identifiers (e.g. IP address, IMEI numbers), browser type and settings, device type and settings and operating system (including mobile network information such as operator name and phone number and application version number). This information is necessary for us to provide basic functionality, including troubleshooting.

Some of this information could be “personal data” or “personally-identifiable” (that is they could be used to directly or indirectly identify you as an individual and natural person) for example IP addresses, phone numbers, and unique identifiers. We treat such information in the same way that we treat all other personal data (such as your name), and will only use and disclose such personal data as described in this Privacy Policy.

Information we collect about how you use our app, site and services

As you use our app, site and services, we may (provided that we are permitted by local law or you have provided your consent) collect information about how you interact with our platform and how you use our services (your activity), such as the links that you click, content that you view, terms, products and services that you search for, products and services that you buy, and how you interact with promotional materials or advertisements (if any), language preferences, crash reports, system activity, and the date, time and referral URL of each visitor request. This information will be collected using cookies and other technologies (including local storage). Learn more from our Cookie Policy available at the end of this document.

Limits on collection, use and disclosure of personal data

We will not collect personal data indiscriminately but will limit collection of personal ‎data to ‎that which is reasonable and necessary. We may also collect personal data as ‎authorized or required by law. Your personal data will only be used or disclosed for the purposes set out below and as ‎‎authorized or required by law.‎

3. HOW WE USE THE INFORMATION WE COLLECT

We collect information to enable you to receive the benefit of our site, platforms, apps, products, and services. Subject to this Privacy Policy and your data preferences, we may use the information we collect for some or all of the following purposes:

carry out our obligations and to provide you with agreed products and services;
process payment from you in consideration of the receipt of the products and services (if applicable) and issue receipts;
secure and protect you, us, our site, platforms, apps, products, and services, and the public;
establish, maintain and administer your account, including to verify your identity;
maintain, troubleshoot, and improve our site, platforms, apps, products, and services
understand how and where visitors use our app, site, and services to allocate and balance resources;
measure performance of our site, platforms, apps, products, and services which helps us to understand customer preferences, optimize our site and other platforms, including apps;
develop new products and services;
if your preferences permit, to provide you with recommendations and personalized products and services;
communicate with you about our site, platforms, apps, products, and services—such as to notify of changes and updates, alert you to data or security breaches, and to provide you with customer support;
for quality assurance and training purposes;
to create or distribute promotional and marketing material that is relevant to you, with any required consent if required by local laws;
to contact you to let you know about products and services that we believe may be of interest to you, new features and how they may benefit you, solicit your feedback, or just keep you up to date with what’s going on with us and our products and services and/or products, to promote and market ourselves, our products and services, and our websites (including any social media pages maintained or operated by us such as Facebook, Instagram, Snapchat, Twitter, YouTube etc) via email and (if applicable) in-app notifications, with any required permissions / consent if required by local laws;
meeting any legal, regulatory, and tax reporting obligations;
investigating incidents of potential or suspected breaches of our Terms of Service or applicable laws; and
any other uses identified to you at the time of collecting your personal data or as reasonably contemplated by this Privacy Policy and our Terms of Service,

(the Purposes).

We take steps to ensure that we minimize the collection of personal data and personally-identifiable information. Where the use of personal or personally-identifiable information is not necessary for any of the above listed Purposes, we will process the personal data or personally-identifiable information in such a way as to render it non-personally identifiable before use (pseudonymisation or anonymisation as required by local law).

We will obtain your consent to collect, use or disclose personal data except where we are authorized or required by law to do so without consent. Your consent can be express, implied or given through an authorized representative such as a lawyer, ‎agent/mandatary or broker.‎ Consent may be provided orally, in writing, electronically, through inaction (such as when you fail to ‎notify us that you do not wish your personal data collected/used/disclosed for various ‎purposes after you have received notice of those purposes) or otherwise.‎ You may withdraw consent at any time, subject to legal, contractual and other restrictions, provided ‎that you give us reasonable notice of withdrawal of consent. If you notify us that you withdraw ‎consent, we will inform you of the likely consequences of that withdrawal of consent, which may ‎include our inability to provide certain services for which that data is necessary.‎

4. WHEN WE SHARE YOUR PERSONAL DATA WITH OTHERS

Data Recipients

We may disclose personal data or personally-identifiable information in the following circumstances:

when you give us explicit consent to share your data;
when we share it with our affiliated and group companies for the Purposes specified above; if we do disclose your information to our affiliated and group companies, their use and disclosure ‎of your information will be subject to this Privacy Policy‎;
when we share it with our partners, and other organizations we work with to provide products and services to you;
when we share it with external service providers and data processors we work with to operate our business and provide products and services to you, such as contractors, data centers, web hosts, cloud storage and cloud software providers, customer support providers, payment processors, identity verification services, debt collectors, accountants, and insurers;
when we share it with prospective sellers or buyers of our business or assets and if we, or substantially all of our assets, were acquired, or in the event that we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. If such transfers occur, any acquirer of our business will continue to use your personal data as set forth in this Privacy Policy unless otherwise notified to you; or
when we are required or requested to share it with regulators, law enforcement agencies and other relevant parties for the purpose of enforcement action, legal or contractual compliance and reporting purposes, in accordance with applicable laws and regulations.

YOUR DATA RIGHTS

Right of access

You may access and review any personal data we hold about you. On your specific request we will be able to, as soon as reasonably possible, provide you with some or all of (as requested) the following information, where available:

personal data about you that is in our possession or under our control and the source of such data;
the ways in which your personal data has been or may have been used or processed by us, including the logic behind any automated decisions (if applicable), during the two years preceding the date of the request;
the ways in which your personal data has been or may have been disclosed by us, and information on to whom or to which categories of recipients such data has been disclosed, during the two years preceding the date of the request;
how long we expect to hold on to your data, or if specific information is not available, the criteria we use to determine such a time period;
the purpose of any use, processing, or disclosure; and
any other information that we are required to provide pursuant to local law.

However, to the extent permitted by law, we reserve the right not to provide you with your personal data or other related information if providing it could reasonably be expected to:

threaten the safety or physical or mental health of another individual;
cause immediate or grave harm to your safety, physical or mental health;
reveal personal data about another individual;
reveal the identity of an individual who has provided personal data about another individual and the individual providing the personal data does not consent to the disclosure of his identity;
affect the prevention, investigation, detection, and prosecution of criminal offenses, or of breaches of ethics for regulated professions; or
be contrary to national and public security, defense needs, or the national interest (including important economic, financial, monetary, budgetary and taxation matters).

If you wish to exercise your right of access, you should contact us at privacy@quotograph.io and we will respond to your request within a reasonable period after the request is made and in any event within the timescales required by local law. We aim to process all requests within a month for simple requests, however where permitted by local law, complex and/or voluminous requests may take up to three months to process but we will notify you if there is likely to be a delay within a month. If we deny you access, we will provide our reason for doing so.

In order to respond to any request in relation to your data access rights, we may need to request specific information from you to help us confirm your identity. We may also contact you to ask you for further information in relation to your request to speed up our response.

Right to rectification and erasure

Please contact us at privacy@quotograph.io as soon as possible if there are any changes to your personal data or if you believe the personal data we hold about you is not accurate, complete, up-to-date, no longer necessary for the purpose for which it was collected or processed, or lacks a valid legal ground for processing so that we can update your file accordingly. Depending on the circumstance we may change, erase, or block from use any inaccurate, incomplete, or outdated information. We may require documentary proof or evidence for certain requests. We will process any legitimate requests to correct inaccurate data as soon as practicable, and incomplete data within a reasonable time frame and in any event in accordance with timescales required by local law. Where required by local law, we will send the updated personal data to other organizations to which the data was disclosed during the year preceding the date of the correction, unless it is impossible, involves disproportionate effort, the other organizations no longer require the corrected personal data for any legal or business purpose, or you otherwise agree that we do not need to resend the corrected information to any other organization. Where information is not corrected, you can request that there be attached to the information a statement of the correction sought but not made.

Right to object to the collection of personal data due to your personal situation

You have the right to object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms and for other reasons where permitted by local law. You also have the right to object where we are processing your personal data for direct marketing purposes. Please contact us at privacy@quotograph.io if you wish to make such a request, along with details of your personal situation and your reasons for objection. We will respond to all requests within a reasonable time frame and in any event in accordance with timescales required by local law. If we disallow your objection (for example in some cases we may demonstrate that we have compelling legitimate grounds to process your information which overrides your rights and freedoms), we will inform you of our reasons for doing so.

5. WE LOOK AFTER YOUR PERSONAL DATA

a. Accuracy

We take all reasonable steps within our control to ensure that the personal data we hold about you is accurate. We also take reasonable steps to ensure that the information is complete, up-to-date, relevant, and not misleading. However, we also rely on you to advise us of any changes to your personal data.

b. Protection of personal data

We take reasonable steps to ensure that your personal data is treated securely and to prevent unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks. Although we aim to create a safe, secure environment by trying to limit access to the site to legitimate users, we cannot guarantee that unauthorized parties will not gain access. To the extent permitted by applicable law, we expressly exclude any liability arising from any unauthorized access to your personal data.

We will take reasonable steps to inform any relevant authority within the timescales required by local law and we will otherwise comply with any data breach notification obligations in applicable data protection law. We will also inform you without undue delay if the risk to your individual rights and freedoms is high — such as if the compromised data was not well encrypted. We may have other grounds for delaying or not notifying a data breach under applicable data protection law, which we may choose to rely on.

Please contact us at privacy@quotograph.io immediately if you become aware of any unauthorized use of your account by anyone else or any other breach of security.

c. Retention of personal data

We will only retain your personal data to fulfill the Purposes we collected it for, including for the purposes of satisfying any legal, tax, accounting, or reporting requirements. Accordingly, we will cease to retain documents containing personal data, or remove the means by which the personal data can be associated with particular individuals, as soon as it is reasonable to assume that the Purpose for which that personal data was collected or further processed is no longer being served by retention of the personal data.

6. ARTIFICIAL INTELLIGENCE AND AUTOMATED PROCESSING

Our platform uses artificial intelligence and machine learning technologies to generate outputs including construction quotes, project risk reports, indoor measurements, material estimates, predictive maintenance alerts, and drone reconstruction data (AI Outputs). This section explains how we handle the personal data and project data you provide in connection with those features.

Nature and limitations of AI Outputs. AI Outputs are generated on the basis of the data you provide and are for informational and planning purposes only. They do not constitute professional engineering, architectural, quantity surveying, construction management, or safety advice. You are solely responsible for independently verifying any AI Output before relying on it for any purpose, including any safety-critical or regulatory purpose.

Use of your data to improve AI. We may use aggregated and de-identified data derived from your use of the platform to train, evaluate, and improve our AI models and services. We will not use your personally identifiable information or identifiable project-specific data to train our AI models without your express consent. If you have questions about how your data is used in connection with our AI systems, please contact us at privacy@quotograph.io.

Automated decision-making. Some of our AI features generate outputs that may significantly affect your project planning or procurement decisions. Where such outputs constitute automated decision-making under applicable privacy law, you have the right to request human review of any decision that materially affects you. To exercise this right, please contact us at privacy@quotograph.io.

7. LINKS TO THIRD PARTY WEBSITES

Our site may contain links to and from third party websites. If you click on such links, you do so at your own risk and subject to whatever privacy policy and/or website terms may govern the use of such websites. We have no control over, and are not responsible, nor liable for, the content, privacy practices or website terms of such websites or any information you provide to them. You should read the privacy policy of these third parties to find out how they handle your personal data when you visit their websites.

8. PRIVACY COMPLAINTS

If you believe that we have breached your privacy rights in any way, or you would like to discuss any issues about our Privacy Policy please contact us at privacy@quotograph.io. Any breaches will be dealt with in accordance with applicable local laws. All such enquiries or complaints will be taken seriously and will be handled as soon as reasonably practicable, and where appropriate, we will work together with the relevant authority to address your complaint, and/or make improvements to our systems and processes. You also have the right to make a complaint at any time to the applicable federal or provincial privacy regulator. We would, however, appreciate the chance to deal with your concerns before you approach any regulator so please contact us in the first instance using the details at the start of this Privacy Policy.

9. PRIVACY POLICY CHANGES

We may change our Privacy Policy from time to time, and so we encourage you to frequently check our site for any changes to our Privacy Policy. Any changes will comply with local laws. If we make significant changes to this Privacy Policy, we will provide a more prominent notice of the changes, such as by emailing you. If you do not agree with any changes, you should stop using our products and services.

10. COOKIES

a. What are cookies

Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit certain web pages. They serve various purposes, such as helping you navigate between pages efficiently, remembering your preferences, and generally improving your browsing experience.

b. Types of cookies we use

Essential cookies: These cookies are necessary for the website to function properly.
They enable core functionality such as security, network management, and accessibility.

Analytics cookies: We use these cookies to collect information about how visitors use our website, such as which pages are visited most often, and if they encounter error messages. This helps us improve the performance of our website.

Marketing cookies: These cookies are used to track visitors across websites. The intention is to help us understand how contractors, estimators, and other construction professionals use our platform, so that we can display relevant content and service information.

Security and Fraud Prevention: Some cookies are essential for maintaining security and preventing fraud. These cookies help verify your identity, protect your account, and detect any suspicious or unauthorized activity.

Third-Party Service Integration: Our app and website may include features from third-party services (e.g., social media plugins) that also use cookies. These cookies are managed by the respective third parties and allow for seamless integration with your social media profiles or other services.

c. Managing cookies

You can control and manage cookies in various ways. Please note that removing or blocking cookies may impact your experience and some parts of the website may no longer function properly.

Browser settings: Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "options" or "preferences" menu of your browser.

Third-party tools: There are also third-party tools and browser extensions available that allow you to manage cookies.

d. Changes to this policy

We may update this Cookies Policy from time to time to reflect changes in technology or legal requirements. We encourage you to review this policy periodically for any updates.

e. Contact us

If you have any questions about our use of cookies or this Cookies Policy, please contact us at privacy@quotograph.io.

(Last Modified: April 23, 2026)